Delivery Policy

***Delivery Update due to COVID-19.***
Hope you are all safe and well. It is an understatement to say that it is an extremely difficult and stressful situation that we all find ourselves in.  We are still operating as normal so we are continuing to receive orders and will be dispatching all orders as usual. Due to the virus, delays maybe experienced in the courier delivery service and we ask our customers to bear with us.  We will continue to reply to any customer queries within our business opening hours, Monday-Friday 10:00am - 5:00pm.   If you have any questions please contact us at Tassel Curtain Designs.
Stay safe and healthy from the Tassel Curtain Designs.
Goods are shipped using a courier service and will be delivered within 2-5 working days (not including the day on which the order was placed). Products are subject to availability. We endeavour to deliver to the times specified, however on rare occasions delays occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order.
Deliveries are made Monday to Friday between 9am and 6pm, excluding bank holidays.
If necessary, multiple items may be delivered in more than one parcel and at different times.
Deliveries may be delayed due to adverse weather conditions or other events beyond our control.
Delivery Charges
Republic of Ireland & Northern Ireland - Free delivery applies to all orders with a value of €45.00 or more for delivery within the Republic of Ireland or Northern Ireland. Otherwise, delivery is charged at €10.00 irrespective of the number or the type of items.
Other Delivery Locations - Delivery rates to UK are €12.00. Free delivery applies to orders with a value of €65.00
Status of Delivery
We will email you on receipt of your order to acknowledge receipt. We will also email you once you order has been dispatched.
Back Orders
If your item is not in stock, we will notify you immediately and backorder the item for you. You will always have the option to cancel your order if you would rather not wait. A confirmation will be sent to you when the item is back in stock again.